The Information and Privacy Commissioner (IPC) released a report in June outlining his position on the use of instant messaging and private email in Ontario’s public institutions. It presents the IPC’s view that both personal email and instant messages are subject to Ontario’s information access and privacy laws. According to the IPC:
All public servants should be aware records relating to an institution’s business that are created, sent or received through instant messaging or personal email accounts are subject to Ontario’s access and privacy laws. The IPC recommends that all institutional leaders strictly control the use of these tools when doing business. If it is necessary to use these tools, institutions should implement appropriate policy and technical measures to ensure that records are saved.
Read the full report here.